Terms and conditions of service

Version of 8 novembre 2026.

These terms govern the use of My Access Check: free test, free trial and customer area on app.myaccesscheck.com, widget and plugins. Purchases of subscriptions and paid services are also governed by the pragaweb.net Terms and conditions of sale, which prevail over these terms as regards prices, payments, renewal, cancellation and the right of withdrawal.

1. Who provides the service

My Access Check is a service of PragaWeb s.r.o., Primátorská 296/38, Libeň, 180 00 Praha 8, Repubblica Ceca, VAT number CZ08424420 (hereinafter "we"). Contact: info@myaccesscheck.com.

2. What the service offers

My Access Check offers tools to check and improve the accessibility of websites and documents: automated tests, multi-page scans, monitoring, suggested fixes, a widget and plugins to install on the website, PDF checks, guided tests, a draft accessibility statement and features based on artificial intelligence. The features included and the limits (websites, pages, scan frequency, users) depend on the plan and are set out on the Plans and pricing page. Features may evolve over time; we do not remove essential features from a plan that has already been paid for during the current period.

3. Who it is for

The service is designed for people who run a website: businesses, professionals, public bodies and private individuals. If you purchase as a consumer, you have the rights provided by law and by the Terms of sale, including the 14-day right of withdrawal; the clauses of these terms that limit rights apply only to business customers, within the limits indicated below. Anyone who registers on behalf of an organisation declares that they have the authority to accept these terms on its behalf.

4. Account, free trial and subscription

  • You are responsible for keeping your credentials confidential and for whatever happens with your account.
  • Free trial: lasts 14 days, includes every Premium feature, requires no payment method and may be used only once per person or organisation. When it expires, we do not charge you anything.
  • Subscription: you activate it yourself from the Plans and pricing page, choosing Base or Premium, monthly or yearly. Payment is made on Stripe's secure page via the pragaweb.net shop and the plan is activated automatically in your account.
  • Renewal and cancellation: the subscription renews automatically at the end of each period, at the price then in force. You can cancel at any time from the pragaweb.net customer area (Subscriptions and orders → Manage payments and subscriptions): cancellation takes effect at the end of the period already paid for.
  • Offers: the launch discount, if any, applies for the period indicated (for example the first year); renewal then takes place at the full price shown on the pricing page.
  • What happens on expiry: if the trial ends without a subscription, or if the subscription expires or is not paid, scans, monitoring, fixes, AI features and the widget on websites stop. The account, websites and reports remain available to view and everything restarts when you activate a plan.

5. Permitted use

  • You may analyse, including with the free test, only websites and documents that you own or for which you have the owner's authorisation.
  • You may not use the service to overload third-party websites, circumvent plan limits, access restricted areas, resell access, copy the service or for unlawful activities.
  • Do not include third parties' personal data or special categories of data, such as health data, in the texts and documents to be processed, unless this is strictly necessary and lawful.

6. Nature of the results: no certification

Automated tests only detect some accessibility issues. Many criteria require a manual check by an expert. Therefore:

  • scores, reports, suggested fixes, guided tests and draft statements are support tools and do not constitute a certification or a guarantee of compliance with WCAG, the EN 301 549 standard, the European Accessibility Act, D.Lgs. 82/2022, Legge 4/2004 or other national regulations;
  • the information about regulations in the service is a summary for information only and is not legal advice;
  • you remain responsible for assessing whether your website is subject to accessibility obligations, for making it compliant and for publishing correct and truthful accessibility information.

7. Widget and fixes

  • The widget applies on your website only the fixes you approve. The fixes are applied by the visitor's browser after the page has loaded: they help people browsing, but they do not replace fixing the website's code and content and cannot make it compliant on their own.
  • Before approving the fixes, check that they are correct and do not alter the appearance or functioning of the website. You can deactivate them or remove the widget at any time.
  • Without an active trial or subscription, the widget and fixes stop working automatically; they restart when the plan becomes active again, without reinstalling anything.

8. Artificial intelligence features

  • Alt text, simplified text, translations and explanations are generated with an artificial intelligence model from a third-party supplier and are labelled as such in the service.
  • Generated content may contain errors, omissions or inaccuracies. You must review it and, if necessary, correct it before publishing it: the decision to publish it and responsibility for its content are yours.

9. Your content and your data

The websites, documents and texts you analyse remain yours. You grant us only the right to use them to provide you with the service. You warrant that you hold the necessary rights to what you upload or have analysed. You can export reports and results (PDF, Excel, CSV) from the customer area at any time; when we process personal data on your behalf, the conditions on processing on behalf of the customer set out in the Terms of sale apply.

10. Service availability

We do our best to keep the service up and running, but we do not guarantee that it will always be available, uninterrupted or error-free. We may suspend it for maintenance, updates or security reasons, giving notice where possible.

11. Limitation of liability

  • Towards business customers, to the extent permitted by law, we are not liable for indirect or consequential damages, such as loss of profits, loss of data or opportunities, nor for penalties, complaints or claims received due to the website's lack of accessibility.
  • For the free test and the free trial, the service is provided "as is". For subscriptions, our total liability towards business customers is limited to the amounts paid in the 12 months preceding the event that gave rise to it.
  • These limitations do not apply in the event of wilful misconduct or gross negligence, personal injury, or to rights that the law grants to consumers and that cannot be limited.

12. Suspension, closure and deletion of data

You can close your account at any time by writing to us; subscriptions are cancelled from the pragaweb.net customer area. We may suspend or close your account if you seriously breach these terms, with notice by email except in urgent cases. After closure, we delete your data as set out in the privacy notice.

13. Personal data

We process your data as described in the privacy notice.

14. Changes to the terms

We may update these terms. We will notify you by email at least 30 days before any material changes; if you do not accept them, you may cancel or close your account free of charge before they take effect.

15. Governing law and jurisdiction

These terms are governed by the law of the Czech Republic. For business customers, the courts of Prague have exclusive jurisdiction. If you are a consumer resident in another EU country, you retain the protection of the mandatory rules of your country and may bring proceedings before the courts of the place where you reside; you may also contact, free of charge, the out-of-court dispute resolution body indicated in the Terms of sale.

16. Specific approval

For business customers and where Articles 1341 and 1342 of the Italian Civil Code apply, the customer specifically approves clauses 6 (nature of the results and no certification), 7 (widget and fixes), 8 (artificial intelligence features), 10 (service availability), 11 (limitation of liability), 12 (suspension and closure), 14 (changes to the terms) and 15 (governing law and jurisdiction).